As online casinos go, Refuel Casino is quite straightforward. Its branding is bold but simple. In a way, oddly reminiscent of 1950s detergent packaging. The site itself is easy to navigate: when you arrive at the home page you will be shown a selection of the games, from slots to live table games. This openness and lack of clutter will be appealing to players who simply want to jump in and start playing. However, the purpose of our Refuel Casino review is to look beyond the surface of the site and see exactly how it works. We will examine bonuses and offers, which payment methods are accepted, its games; are they as varied as they might appear? If you are unfortunate enough to run into trouble during your stay, will you be able to get in touch with the customer support team? We aim to answer all of these questions and find out how Refuel compares with the best online casinos.
The first topic covered by our Refuel Casino review will be the matter of bonuses and promotions. After all, for so many avid online gamers, the bonuses offered by a site will be the first thing that tempts them towards joining. Refuel Casino is hardly unusual amongst online casinos. A bonus system is used as a major selling point, so if you are interested in signing up, chances are you will hope to find out what sort of goodies you might be claiming alongside your winnings.
Refuel Casino does not have a welcome bonus. Instead, they offer it trumpets to newcomers is 10% real cashback every week. The site covers this bonus in straightforward and informal terms, promising “0% bullish*t” and “no stupid wagering requirements”. Every Thursday, you will be able to claim 10% cashback on your weekly loss with no maximum or minimum. The one catch worth noting is that the cashback is enabled only for slots and a select few other titles (Crazy Time, Deal or No Deal, Mega Ball, Dream Catcher and Monopoly Live). This is an unusual bonus, and while some players may prefer a more traditional welcome offer, the 10% cashback bonus certainly helps Refuel to stand out amongst the more typical online casinos.
Beyond its weekly 10% cashback bonus, Refuel Casino shows no sign of being interested in promotions. It does not even have a loyalty scheme. This will doubtless come as a disappointment to many, so if bonuses and promotions are a major attraction for you when signing up for a casino, it will be worth considering how much you will get out of the 10% cashback offer. A fair argument could be made that this bonus, which can be claimed every week, makes up for the overall lack of promotions across the website.
Now, on to the main section of our Refuel Casino review: the games available at the site. The casino turns out to have a very pleasing games section, not just in terms of the number of titles on offer but also in the quality of the navigation section, which is a pleasure to browse.
Choose “slots” from the left-hand menu and you will be impressed with dozens of different slot games. If you feel like a voyage to ancient Egypt, you can choose from Ramses Book, Legend of Cleopatra, Pyramyth and more. For those who prefer mythology to be more Grecian, there are appealing choices in Bloxx Zeus, Gates of Olympus and Midas Golden Touch. Cartoon animals are another popular theme, with Wild Toro, Big Bad Wolf and Owls. You can go medieval with Ivanhoe, Mighty Arthur or Beowulf. Naturally, there is a smattering of film and TV tie-ins, including Rambo, CSO and Who Wants to Be a Millionaire. If you are a traditionalist, you can choose the more straightforward slot themes such as Jokers Jewels, the pinball-themed Bombers, or the exclusive Refuel Megaways. In an innovative touch, the RTP percentage of each game is displayed at the top of its icon, giving you a clear idea not just of the game’s aesthetic but also of how it will play.
While classic table games do not have their option in the site’s left-hand menu, they do appear as an option on the menu that can be accessed from the “all games” section. All of the favourites are here, with multiple variations on the most popular titles. If you would like a game of roulette, you can pick from Maxi Roulette, Cashout Roulette, Roulette Diamond, Blazing 7s Roulette, European Roulette Darkmode and more besides. Blackjack enthusiasts, meanwhile, are presented with such titles as Blackjack Multi-Hand, 3D Blackjack, Vegas Strip Blackjack Gold Series and Atlantic City Blackjack Gold Series, amongst others. Poker and baccarat are also well-covered, with the likes of Caribbean Poker, Turbo Poker, Magic Poker, Joker Poker, Triple Edge Poker, 3 Hand Casino Holdem, Big Win Baccarat, Betsoft Baccarat and Pragmatic Play Baccarat. Other table games on offer are Cribbage, Pai Gow, Red Dog and Draw High Low. As with slots, the RTP percentage of each game is visible from the menu, helping Refuel to stand out amongst the new online casinos.
Refuel’s live gaming section once again includes several variations on the big hits. Roulette is represented by Lightning Roulette, Immersive Roulette, Roulette Swintt, Blaze Roulette and others, while blackjack variations include Infinite Blackjack, Power Blackjack, Blackjack Party and Speed Blackjack. The other major card games, meanwhile, are covered by Speed Baccarat, Golden Baccarat, Tiger Baccarat, Three Card Poker, Casino Holdem, Caribbean Stud Poker, Texas Holdem Bonus and Ultimate Texas Holdem. “Wheel of fortune” games are also present and correct, with Crazy Time, Dream Catcher and Monopoly Live. Other live games on offer include Mega Ball 100x and Sic Bo.
We’ve already commented on the convenient detail that Refuel makes the RTP percentages of its games readily visible, and here is another touch that makes the site that much more convenient to navigate: when looking at the games pages, you can choose the provider from a drop-down menu. Each developer name has the number of contributed games next to it, so you can see at a glance who is the most prolific and who is the underdog. Big names like Wazdan, Stakelogic, Red Tiger, Pragmatic Play, NetEnt, Microgaming, High 5, Gamomat and Evolution (each of whom have provided more than 100 games) sit alongside smaller developers. if you feel like picking a lesser-known company you could go with 4ThePlayer (creators of 123 Boom!) or Spribe (the provider behind Aviator).
Next, our Refuel Casino review will examine how the site handles payment, and so spare you the hassle of signing up only to find that your preferred method is not accepted.
The range of payment methods accepted for deposits at Refuel Casino is fairly modest but sufficiently varied that it will likely satisfy the majority of players. Visa and MasterCard are naturally present on the list of valid methods for making deposits, while other options that can be used by casino players are, for instance, Interac, InstaDebit, iDebit, Skrill and Neteller. No matter what your choice of method, the deposit will be processed immediately with no tiresome waiting period. Refuel is a “Pay & Play” casino, meaning that verification is a simple matter of entering your mobile phone number and waiting for a verification code to arrive.
One of the most commonplace annoyances across online casinos is a discrepancy between accepted payment methods for deposits and withdrawals. At all too many online casinos, a player will make a deposit and find that they cannot use their chosen method to carry out a withdrawal. But rest assured: our Refuel Casino review can confirm that all of the deposit methods listed above can also be used for withdrawals. MasterCard, Visa, Interac, InstaDebit, iDebit, Skrill and Neteller — all of these can be used to carry out withdrawals. However, one minor drawback is that you can expect to be left waiting for up to 5 working days for your withdrawal to be authorized. There is also a withdrawal limit of C$10,000 per transaction.
Refuel Casino currently lacks an FAQ page, something that should be corrected if it hopes to stand alongside the best online casinos. Until then, players who run into technical problems will have little choice but to head straight to the customer support team. Fortunately, there is not much objectionable about how the site handles this area. The team is available 24/7 and can be contacted by either live chat or email. The live chat function is available via the main gaming menu, which is a convenient touch.
Refuel Casino is run by the Malta-based company Infiniza Limited. Infiniza is fully licensed and regulated by the Malta Gaming Authority, bearing the license number MGA/B2C/367/2016.
Refuel is a quality casino with a well-designed layout and a wide selection of games, two qualities that help it to stand out alongside the new online casinos on the marketplace. The one potential dealbreaker for most players will be how the site handles bonuses. The complete lack of a welcome bonus and loyalty scheme is offset by the weekly 10% cashback offer: whether you find this a worthwhile trade-off depends on your sensibilities.
